Interviewer: How important is turnaround time for labs using Choice PharmD?
Choice PharmD: Turnaround time is critical. Our average turnaround is about 10 to 15 minutes from when results are released to us to when they’re returned to the lab. That speed allows providers to act quickly without delaying patient care.
Interviewer: Do you provide coverage outside of standard business hours?
Choice PharmD: Yes. Laboratories release results at all hours, so we have pharmacists reviewing results from early morning through late evening to ensure consistent turnaround times.
Interviewer: Can you explain the stewardship report and its benefits?
Choice PharmD: We offer monthly antimicrobial stewardship reports for both labs and clinics. Labs can track organism detection and resistance trends and compare their data to network averages. Clinics can monitor infection trends and resistance patterns among their patient populations over time.
Interviewer: Why is antimicrobial stewardship such a critical focus right now?
Choice PharmD: Unnecessary antibiotic use drives resistance and worsens patient outcomes. Our reports help providers determine when treatment is appropriate and when it’s better to hold off, which directly supports stewardship efforts.